Frequently Asked Questions
Please ask community to call 800.478.5085 for information on how to become an Accushield Partner Community.
No, all information is kept confidential.
Yes, Accushield can send a text alert every time a visitor signs into the Accushield community kiosk. Community management must approve the person before texts or data are sent. Please visit www.accushield.com/family for more details.
The Power of Attorney or anyone that the resident approves in writing. Approval will need to come from Community Management.
In most cases, the family will cover the cost of the private-sitter and will either pay $99.00 a year or $9.00 a month.
Third-party Care Providers & Vendors
The charge is $9.00 per month, per individual or a yearly charge of $99.00 per individual. This charge gives an individual third-party care provider or vendor access to all Accushield Partner Communities. This can be paid online or by calling 800.478.5085.
Do I need to go through the Accushield screening and credentialing process if my company requires these credentials?
Yes. Each Accushield partner community has asked us to verify, store and manage all third-party credentials.
The community has 100% responsibility for determining your requirements. Accushield has ZERO authority to determine what credentials your community requires. Like you, we are a vendor working on behalf of our customer.
No, in fact Accushield will not accept any information with private information included. (i.e. social security number, DL number, etc.)
No, the monthly $9.00 charge covers you in all Accushield partner communities across the United States and Canada.
No, the information that Accushield retains is only used for the purpose of verifying and credentialing third-party care providers and vendors in senior living communities.
The Badge indicates to the staff and residents that you have been properly credentialed through Accushield.
Receive an auto text on the PIN screen if you are standing at the kiosk or call 800.478.5085.
No, you choose which facilities can view your submitted data.
There are Registration Packets available at each Accushield Partner Community or call 800.478.5085 and we will email or fax one to you.
You have the ability to select more than one resident on the Accushield kiosk.
We understand that situations my happen where signing in could be an issue. We ask that you tend to the emergency first, but after the situation is under control we ask that you sign-in.
My supervisor occasionally accompanies me when I visit your community. Does he/she need to be registered and pay the monthly fee?
Yes, if a resident(s) is being cared for the supervisor needs to be credentialed.