Features

List of Product Features

Sign-in Process

  • Sign in unlimited visitors, staff, third-party caregivers, residents
  • Smart sign-in: kiosk remembers the last resident the individual signing in visited
  • Contactless mobile sign in with QR code
  • Capture temperature during sign in and sign out
  • Multi-language kiosk interface
  • Sign in process designed by Executive Directors and Administrators for senior living and skilled nursing facilities
  • Message your family members about upcoming resident events during sign-in process
  • Capture consent and policy forms during sign in
  • Capture visitor photos during the sign-in process; access them via Dashboard
  • Add questions to sign-in process (ex. collect email, home address, vehicle information, etc.)

Event Management

  • Custom event sign in and scheduling
  • Export and download attendee list
  • Group sign in via dashboard prior to the event

Mass Communication

  • In an emergency send a mass text message to family members, visitors, third-party caregivers, and residents (ex. COVID-19 outbreak, natural disaster evacuation, etc.)
  • Send email and text messages to specified family members and visitors about upcoming events

Dashboard & Reporting

  • Instantly access visitor, staff, and resident reports from smartphone, computer, kiosk, or print list from name badge printer
  • Create custom tracing reports based on resident and visitor interaction
  • Special online dashboard in-depth third-party caregiver data and analytics that help operators understand the care provided by home health, hospice, self-employed private care, etc.
  • View sign-ins with a real-time activity feed
  • Data stored in a private HIPAA-compliant cloud (we understand healthcare privacy)
  • Enterprise report metrics designed for senior living and skilled nursing facilities
  • Assign different admin rights based on role
  • Export data to Excel dating back to the day of installation

Temperature Screening

  • Optional thermal and infrared thermometers available now
  • Capture temperature during sign in and sign out
  • Commercial/medical grade thermometers (not all thermometers are created equal)
  • USB connection for fast reliable scan

Custom COVID-19 Screening

  • Use the mobile app to require a staff member, visitor, or third-party caregiver to show proof of a negative COVID-19 result
  • Use the mobile app to display custom COVID-19 questionnaire
  • Use the mobile app to limit the number of people in the community or facility
  • Receive text/email alert if a person measures a temperature above the set threshold
  • Receive text/email alert if a person fails the COVID-19 questionnaire

Survey and 5-Star Review Capture (currently in BETA)

  • Capture visitor feedback with our Accushield happy/sad face kiosk survey interface
  • Increase 5-star family Google Reviews
  • Drive happy visitors to leave Facebook and Instagram reviews
  • Drive happy visitors to Like community Facebook and Instagram pages
  • Receive a text when a family member had a less than positive experience in your community or facility
  • Send families and visitors a custom survey link to their smartphone or email address

Touch-Free Sign In-App

  • Agree to consent and policy forms before arrival
  • Answer health-screening questions prior to entering the building
  • Sign in to the community via mobile app QR code without having to touch the kiosk screen
  • Touchless temperature scan as part of the touch-free sign in process
  • Sign out of community via mobile app QR code without having to touch the kiosk screen

Legal Documents

  • Add custom informed consent or policy forms that visitors and third-party caregivers must accept to complete the sign-in process
  • Prompt visitors to re-sign documents as they change or expire
  • Store all accepted documents in a HIPAA-compliant cloud database

Hardware

  • Three-year full-warranty on all hardware
  • Custom tablet designed to be on 24/7 and 365 days a year; iPads and other over-the-counter tablets are not designed to be on all the time and will dramatically shorten the life expectancy (we learned the hard way)
  • Hardware issues: You call us and we replace within 1-3 days
  • Hardware support: 365 days a year tech support via phone from 8:00 am – 8:00 pm Eastern; after-hours support via email
  • All kiosks in the building sync together giving individuals the ability to sign in on one kiosk and sign out from another

Integrations

  • PointClickCare
  • Kronos
  • MatrixCare
  • Salesforce
  • CareMerge
  • Yardi
  • VoiceFriend
  • Custom sync of resident and employee directors via flat-file push

Evacuation Management

  • Emergency resident roll-call
  • Print list of all families, visitors, staff, third-party caregivers, and vendors in community or facility
  • Access evacuation reports from computer, smartphone, or tablet

Volunteer Management

  • Volunteer analytics and reporting
  • Group tracking and reporting
  • Document storage
  • Multi-site capabilities

Badge Printing

  • Add custom logo/branding for name badges
  • Select which type of person to print a name badge for (i.e. staff, family, visitor, third-party caregiver, resident, etc.)
  • Standard badge tape quantity included in monthly price (based on facility size)
  • Group badge printing
  • Pre-print guest badges
  • Printer out of paper prompt on the kiosk

Group Sign In

  • Allow visitors to select a plus one

Data Security

  • Secure data storage
  • Hosted by AWS

Sign Out

  • Capture resident info at sign out (ex. who are they are leaving with, how long they will be gone, where are they going)

World Class Support (real people, real support)

  • 365 days a year tech support via phone from 8:00 am – 8:00 pm Eastern
  • After hours support via email
  • References upon request